I have a dual boot setup, Windows 10 and Ubuntu. They are on separate SSDs on my laptop. I hibernate them before switching to another OS. If I do it consecutively, I will have no problems on my boot. But if its a couple of hours between, I am not able to use my keyboard and mouse after boot up on Ubuntu, even my laptop's own keyboard. The touchpad works though.
I've seen a similar issue that I have to disable xHCI on BIOS to make it work, but sadly, my laptop only comes with USB 3.0. I have a bluetooth keyboard and I noticed that at that time, the bluetooth is also off, but when I boot fresh, it recognizes the bluetooth keyboard immediately. I really need your help cause I have to use this laptop on hibernate dual boot.
*Edit: I think this only happens whenever a usb device is connected to the laptop on boot.
csi_handle_connector_change: ACK failed (-110) usb usb3: root hub lost power or was reset usb 2-1: Disable of device-initiated U2 failed. xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command usb 2-1: USB disconnect, device number 33
1 Answer
Windows/BIOS fast boot and hibernation can cause similar problems. Check your BIOS, and do this in Windows:
- boot into Windows
- open the Power control panel
- choose
change what the power buttons do - choose
change options that are unavailable - uncheck
fast startup - close the Power control panel
- open an administrative command prompt window
- type
powercfg /h off - type
chkdsk /f c: - approve to run chkdsk at next reboot
- reboot into Windows to let chkdsk run on drive C: