Is there a "windows" approach to solve a STATUS_ACCESS_VIOLATION error?

Good evening and thank you in advance, here is the challenge I'm facing.

I have a .exe file I need to run from my Windows 10 Pro computer. Once I open it, it crashes after ~10 seconds. When I check the file logs, I get an error code of 3221225477.

To the best of my knowledge, in Windows OS, such a code number is associated with Segmentation Faults and a STATUS_ACCESS_VIOLATION error. Also from what I've investigated so far, in the C and C++ programming languages, such errors are raised when the pointer attempts to access part of the memory that doesn't exists or isn't allowed to access.

My computer is quite recent and never gave me problems. I have a far older laptop that can barely run Windows 10, yet succeeds in running the .exe file.

That made me question whether it was a bug associated with the software and not something associated with my computer, such as a firewall or antivirus-related problem.

If you guys could give me hints or paths to fix my issue...

Here are my log files when I try to run the software:

[2021-12-18 22:08:03.747] [info] [OnVUE] [SecureBrowserService] Windows Secure Browser download finished, attempts=1, fileSize=3.648032, machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"
[2021-12-18 22:08:48.186] [info] [OnVUE] Launching ITS Secure Browser: appPath=C:\Users\Guillaume\AppData\Roaming\OnVUE\TestTakerSBBrowser.exe, params=/urlhttps:// machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"
[2021-12-18 22:08:53.206] [info] [OnVUE] The browser process is being asked to exit: os="win", browser="secure_browser", code=3221225477, machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"
[2021-12-18 22:08:53.208] [info] [OnVUE] Handling SecureBrowser exit: code=3221225477, proctorIsRevoking="false", proctorIsRestarting="false, connectionLossRestarting="false", machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"
[2021-12-18 22:08:53.211] [info] [OnVUE] Default SecureBrowser exit: code=3221225477, machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"
[2021-12-18 22:08:53.262] [info] [OnVUE] Handling exit for SecureBrowser Windows: code=3221225477, message="undefined", machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"
[2021-12-18 22:08:53.282] [info] [OnVUE] Secured browser shutdown: exitCode=3221225477, message=SecureBrowser unknown shutdown, routingEvent=/system-test-launchtransferredToProctor=false, proctorStarted=false, machine_id="e950a8af-54fd-47fc-905f-bff18b1b7a94"

Thank you all for your help, it really bothers me

Know someone who can answer? Share a link to this question via email, Twitter, or Facebook.