For support purposes for an online virtual world viewer [Second Life, Firestorm], we often need users to clear a specific folder from Roaming & Local.
Many of our users have great difficulty locating these folders, as they are hidden by default, & the instructions to reveal them are fairly confusing to a beginner.
To be able to give them a 'URL' link to click that would open their own %appdata% & %localappdata% would be a boon.
71 Answer
Even though I suggested file://%appdata%, I didn't actually think it would work -- at least not cross-browser and across the Internet. ;)
file:// was deprecated greatly many years ago, due to the security implications of allowing a remote site ANY access to your file system. I think with IE, file:// still works, but only if it's from an local, or perhaps a trusted Intranet page.
- The best way to deal with this is to fix whatever is wrong that causing people to have to remove that directory.
- The next best way would be to just provide a set of instructions and get them to follow them.
- After that, I'd suggest writing a program/script that finds and deletes the folder(s) in question and make it available to the users to download.
