How should I make a bug report for the 20.04 server installer?

I've discovered a problem with the 20.04 server installer, where it crashes if the BIOS time is incorrect (in my case, because the machine doesn't have a real time clock battery installed, so it always thinks it's 2012 until it can connect to an NTP server). The issue seems to be a failed certificate validation during install. Unfortunately, I couldn't figure out how to copy the crash log off of the machine in question.

I'd like to report this bug, and I might even have the skills to work on it, but I don't really know where or how to do that. I gather that the server installer consists of a few projects... should I open an issue on the Subiquity github project?

1 Answer

Start with the existing bug reports to make sure yours isn't a duplicate:

  • If yours is a new bug: Start with
  • You will need an Ubuntu One logon to file a new bug report or to subscribe to an existing bug report. If you don't have an Ubuntu One login, you will be prompted to create one. Be sure to use a real e-mail address that you will check.
  • Describe exactly how a triager or developer can reproduce the problem on their test system.
  • Triagers and developers may as questions via e-mail. If you don't respond, the bug report may be closed.
  • If you are capable of testing patches or proposed fixes, please offer. More testing often means a faster and better fix.

Your Answer

Sign up or log in

Sign up using Google Sign up using Facebook Sign up using Email and Password

Post as a guest

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

You Might Also Like