Experiencing Windows Hello PIN/Fingerprint "This option is currently unavailable"

I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable"

I changed the same three polices in the solution to be "Not Configured"

under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured".

I had mine set to Enabled. I changed to Not Configured. I have "Turn on convenience PIN sign-in" enabled - I checked my registry and it is showing on.

Still getting unavailable. Is there anything that must be done to "fix" or overwrite the settings that were made when these were set to enable.

If not, I am wondering if I have an InTune policy that is impacting it.

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1 Answer

Try this:

1. On CMD Type “Regedit” and hit enter to open Registry Editor.

2. Go to the following registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System

3. Look for a DWORD value named AllowDomainPINLogon. If it’s not there, right-click System and select New>DWORD (32-bit) Value. Name it AllowDomainPINLogon, and set its value to 00000001.

4. Now go to Start menu and click Settings >Click Sign-in options> Check the Option is available now.